CHP-I&S-01
INSTALLATION AND SERVICE MANUAL
Commercial Electric
Water Heaters
9kW – 900kW Input Models
Installation and service must be performed by
Qualified Service Personnel Only.
SPECIAL INSTRUCTIONS
TO OWNER
WARRANTY
WARNING:
Factory warranty (shipped with unit) does not
apply to units improperly installed or improperly
operated.
Improper Installation, Adjustment,
Alteration, Service or Maintenance
can cause injury or property damage. Refer
to this manual. For assistance or additional
information consult a qualified installer,
service agency or the electric utility.
Experience has shown that improper installation
or system design, rather than faulty equipment, is
the cause of most operating problems.
CHECKING EQUIPMENT
Excessive water hardness causing a lime/scale
build-up in the heater and/or on the immersion
heating elements is not the fault of the equipment
and is not covered under the manufacturer’s
warranty. (See Water Treatment and Water
Chemistry)
This manual supplies information for the
installation, operation and servicing of the
appliance. It is strongly recommended that this
manual be reviewed completely before
proceeding with an installation. Upon receiving
equipment, check for signs of shipping damage.
Pay particular attention to parts accompanying
the water heater, which may show signs of being
hit or otherwise being mishandled. Verify total
number of pieces shown on packing slip with
those actually received. In case there is damage
or a shortage, immediately notify carrier.
Do not energize electrical system before heater
is completely filled with water. Damage caused
to the immersion heating elements by dry fire is
not covered under the manufacturer’s warranty.
Follow start up procedure in the manual.
Water heater corrosion and component failure
caused by air-borne chemical vapors is not
covered under the manufacturer’s warranty.
Corrosion damage caused by current leakage due
to improper grounding of electrical systems or
electronic components to the storage tank and
related piping is not covered by the
manufacturer’s warranty. Under no circumstance
will the manufacturer be liable for consequential
damages resulting from the installation or use of
this equipment. Correct installation procedure
and local codes must be adhered to.
DO NOT
USE THIS APPLIANCE IF ANY
PART HAS BEEN UNDER WATER. THE
POSSIBLE DAMAGE TO A FLOODED
APPLIANCE CAN BE EXTENSIVE AND
PRESENT NUMEROUS SAFETY HAZARDS.
ANY APPLIANCE THAT HAS BEEN UNDER
WATER MUST BE REPLACED.
WARNING:
If the information in this
manual is not followed exactly, a fire or
explosion may result causing property
damage, personal injury or loss of life.
Do not store or use gasoline or other
flammable vapors and liquids in the vicinity of
this or any other appliance.
NOTE: Retain this manual for future reference.
1
FIG. 1 Front View Vertical Round Models
FIG. 2 Front View Vertical Square Models
FIG. 3 Front View Horizontal Models
3
These shall be carefully followed in all cases.
Authorities having jurisdiction shall be consulted
before installations are made. In the absence of
such requirements, the installation shall conform
to the latest edition of the National Electrical
Code, NFPA 70. When the appliance is installed
in Canada, it must conform to the CAE C22.1,
Canadian Electrical Code, Part 1 and/or local
Electrical Codes.
OWNER WARNING
The information contained in this manual
is intended for use by qualified professional
installers, service technicians or the electric
utility. Consult your local expert for
proper installation or service procedures.
ꢀ
IMPORTANT:
Consult and follow
local Electrical Codes, Building and Fire
Regulations and other Safety Codes that
apply to this installation. Consult local
codes officials and electric utility company
to authorize and inspect all field installed
electrical connections.
APPROVALS
This complete appliance is design certified and
Listed by Underwriters Laboratories as a
commercial storage electric water heater. This
water heater bears the UL certification for the
United States as tested under the Standard for
Electric Booster and Commercial Storage Tank
Water Heaters, UL1453 and C-UL in Canada as
tested under the Standard for Construction and Test
of Electric Storage Tank Water Heaters,
CAN/CSA-C22.2 No. 110-M90. All water heater
storage tanks conform to the latest edition of the
ASME Boiler and Pressure Vessel Code, Section IV.
CAUTION:
Be sure to turn off power
when working on or near the electrical
system of the water heater. Never touch
electrical components with wet hands or
when standing in water. When replacing
fuses, always use the correct size for the
circuit. Do not test electrical system before
the water heater is completely filled with
water. Follow the start-up procedure.
INSTALLATION PROCEDURE
LOCATION OF UNIT
WARNING:
To minimize the possibility
of serious personal injury, fire or damage to
your appliance, never violate the following
safety rules.
1.
Locate the appliance so that if water
connections should leak, water damage
will not occur. When such locations
cannot be avoided, it is recommended that
a suitable drain pan, adequately drained,
be installed under the unit. Under no
circumstances is the manufacturer to be
held responsible for water damage in
connection with this unit, or any of its
components.
1.
Always keep the area around your
appliance free of combustible
materials, gasoline, and other
flammable liquids and vapors.
2.
Never cover your appliance, lean
anything against it, store trash or
debris near it, stand on it or in any
way block the access to your
appliance.
2.
Insure that the appliance is located near
an acceptable drain so that the vessel can
be properly drained when performing
service or maintenance. The drain must
also provide adequate drainage in the
event of leakage the tank or related
piping. The drain must prevent water
damage to the adjacent area and lower
floors of the structure.
CODES
The equipment shall be installed in accordance
with those installation regulations in force in the
local area where the installation is to be made.
4
3.
4.
The appliance must be installed so that
the electrical components are protected
from water (dripping, spraying, etc.)
during appliance operation and service
(replacing of fuses, elements, etc.)
Drain Pan on Horizontal Models
and Vertical Square Models
1250 Gallons and Larger
The lower pan of the horizontal water heater
jacket or vertical square water heater jacket is
Appliances located in a garage or parking specially constructed to function as a drain pan.
structure shall be installed so that the A water discharge opening is located in either end
jacket and all piping shall be located or of the pan. The discharge opening(s) used must
protected so that it is not subject to be piped to a suitable floor drain. If only one
physical damage by a moving vehicle.
discharge opening in the jacket pan is piped to a
floor drain, the unused opening must be plugged.
5.
6.
The appliance must be installed on a level This jacket pan provides an extra margin of
floor. Shim the base as necessary if protection against water damage on vertical
leveling is required.
square or horizontally constructed models.
The floor on which the appliance is
installed must be capable of supporting
the total weight of the water heater when
CAUTION:
This water heater, as well as all water
heaters will eventually leak. Installation of
the water heater should be accomplished in
such a manner that if the tank, piping or
any connections should leak, the flow of
water will not cause damage to the
structure. For this reason, it is not
advisable to install the water heater in an
attic or upper floor. When such locations
can not be avoided, a suitable drain pan
must be installed under the water heater.
Drain pans may be fabricated or
purchased from your plumbing wholesaler.
The drain pan must be piped to an
adequate drain. Under no circumstances is
the manufacturer to be held liable for any
water damage in connection with this
water heater.
completely
filled
with
water.
Combustible floor locations may be used.
Maintain required clearances from
combustible surfaces.
7.
8.
The appliance must not be installed on
carpet.
The appliance must be installed indoors
where it is protected from exposure to
wind, rain and weather.
9.
Locate the appliance as close as possible
to the point of major hot water usage, the
water piping and branch electrical circuit
wiring.
10.
11.
Insulate water piping to control heat loss
and possible condensation.
The appliance must be located in an area
that is not subject to freezing. The
ambient temperature of the space where
the appliance is installed must not go
below 32° F (0° C) or above 104° F (40° C).
5
CLEARANCES FROM COMBUSTIBLE CONSTRUCTION
12"
12"
6"
6"
36"
36"
FIG. 4 Clearances from Combustible Construction
FIG. 5 Clearances from Combustible Construction
6"
12"
FIG. 6 Clearances from Combustible Construction
TABLE A
CLEARANCES FROM COMBUSTIBLE CONSTRUCTION
Right Side -
6" (15cm) (24" (0.61m) for high kW vertical square models with an
additional control panel on right side)
Rear -
0"
Left Side -
Front -
Top -
0"
36" (0.91m) for service access to controls and heating elements
12" (30cm) for service access to electrical service, water connections and piping
1" (25.4mm)
Water Pipes -
6
Maintain minimum specified clearances for
adequate operation. All installations must allow
sufficient space for servicing the electrical
components, water pipe connections, piping and
other auxiliary equipment, as well as the appliance.
TEMPERATURE & PRESSURE
RELIEF VALVE
HOT WATER
OUTLET
Multiple appliances may be installed in a modular
water heater installation. Multiple appliances
may be installed side by side with minimum
clearance between the sides of adjacent
appliances because no service access is required
from the sides on most models. Note that high
kW input vertical square water heaters may have
an additional control access panel located on the
right side of the jacket requiring an additional
service access from the right side.
HANDHOLE
CLEANOUT
COLD WATER
INLET
DRAIN
FIG. 7 Water Connections- Vertical Round Models
TEMPERATURE & PRESSURE
RELIEF VALVE
MOUNTING
HOT WATER
OUTLET
The water heater should be mounted to the floor
following applicable architectural and local code
requirements or accepted standards for the specific
site and model purchased. In areas prone to seismic
activity, it is recommended that the water heater be
mounted to the floor according to recommended
procedures for the site. In some geographic areas,
additional strapping or braces may be required,
consult local codes for specific requirements.
Proper mounting will help to make the water heater
less susceptible to seismic damage.
COLD WATER
INLET
DRAIN PAN
CONNECTION
WATER CONNECTIONS
FIG. 8 Water Connections- Vertical Square Models
HOT WATER
OUTLET
TEMPERATURE & PRESSURE
RELIEF VALVE
MANWAY (OPTIONAL)
COLD WATER
INLET
DRAIN
FIG. 9 Water Connections- Horizontal Models
7
(871˚C) to insure a molecular fusing of glass and
steel to protect the steel base metal against
corrosion . A magnesium anode(s) is standard to
help prevent dissipation of the tank material by
electrolytic action.
NOTE: ꢁ
Before
making
any
connections to the cold water inlet or hot
water outlet, insure that all piping is clean and
free of material or scale. This can usually be
accomplished by “blowing out the pipe.” Any
foreign material or scale entering the water
heater can adversely affect operation and
performance.
RELIEF VALVE
This water heater is supplied with a temperature
and pressure relief valve(s) sized in accordance
with ASME Boiler and Pressure Vessel Code,
Section IV. Some water heaters may be supplied
with an optional pressure only relief valve. The
relief valve(s) is installed in the vertical position
and mounted in the tapping provided in the
storage tank. No valve is to be placed between
the relief valve and the water heater. To prevent
water damage, the discharge from the relief valve
must be piped to a suitable floor drain for
disposal when relief occurs. No reducing
couplings or other restrictions shall be installed in
the discharge line. The discharge line shall allow
complete drainage of the valve and line. Relief
valves should be manually operated at least once
a year. A relief valve that fails to completely
reseat and continues to discharge water must be
immediately replaced with a new, properly sized,
temperature and pressure relief valve.
NOTE: ꢁ
When using copper tubing,
solder tubing to an adapter before attaching
to the threaded nipple connection provided
on the water heater. Soldering directly to the
threaded connection may harm a lining in the
nipple or damage the tank lining.
Inlet and Outlet Connections
For ease of service, install unions on the cold
water inlet and hot water outlet of the water
heater. The cold water inlet connection is located
on the lower right side of the water heater. A
manual shutoff valve should be installed
upstream on the cold water source as an isolation
device. The hot water outlet connection is located
on the top center of the water heater. A manual
shutoff valve should be installed downstream on
the hot water outlet source as an isolation device
in case the water heater must be disconnected
from the system.
CAUTION:
Avoid contact with hot
discharge water. Insure that no one is in
front of or around the relief valve discharge
line. Make sure that the extremely hot
water manually discharged from the relief
valve will not cause bodily injury or
property damage.
STORAGE TANK
This appliance uses a glass lined steel tank to
store the heated water for use. The storage tank
is constructed in accordance with the ASME
Boiler and Pressure Vessel Code requirements,
stamped and registered with the National Board
of Boiler and Pressure Vessel Inspectors. The
tank is furnished with threaded connections for
cold water inlet, hot water outlet, a relief valve
and a drain connection. The storage tank has a
hand hole for ease of inspection, cleanout and
service. An optional manhole may be specified
for greater ease of inspection. The interior of the
storage tank is glass lined and fired to 1600˚F
THERMAL EXPANSION OF WATER
A relief valve that discharges periodically may be
due to thermal expansion in a closed system. A
water heater installed in a closed system, such as
one with a backflow preventer or check valve
installed in the cold water supply, shall be
provided with means to control expansion.
Contact the water supplier or local plumbing
inspector on how to correct this situation.
DO NOT plug or cap the relief valve.
8
discharge!
CATHODIC PROTECTION
WARNING:
WATER HEATER IS
EQUIPPED FOR OPERATION ON ONE
VOLTAGE ONLY. Check the rating plate on
the front of the control panel access for the
correct voltage and phase. DO NOT use this
water heater with any other voltage other than
the voltage specified on the rating plate.
Failure to use the correct voltage can cause
problems that can result in death, serious
bodily injury or property damage.
Hydrogen gas can be produced in a hot water
system that has not been used for a long period of
time (generally two weeks or more). Hydrogen
gas is extremely flammable. To prevent the
possibility of injury under these conditions, we
recommend the hot water faucet be open for
several minutes at a sink close to the water heater
before you use any electrical appliance which is
connected to the hot water system. If hydrogen is
present, there will be an unusual sound such as air
escaping through the pipe as the hot water begins
to flow. There should be no smoking or open
flames near the faucet at the time it is open.
CAUTION:
DO NOT CONNECT THE
WATER HEATER TO AN IMPROPER
SOURCE OF ELECTRICITY!
ELECTRICAL CONNECTIONS
The appliance, when installed, must be
electrically grounded in accordance with the
requirements of the authority having
jurisdiction or in the absence of such
requirements, with the latest edition of the
National Electrical Code, NFPA No. 70.
When the appliance is installed in Canada, it
must conform to the CAE C22.1, Canadian
Electrical Code, Part 1 and/or local Electrical Codes.
All installation procedures involving electric
power connection should only be performed by a
trained, certified electrician.
1. Use copper conductors only. All wiring
between the appliance and field installed devices
shall be made with copper wire suitable for at
least 75° C (167° F) temperature rating. If the
wiring from an old water heater installation was
aluminum, replace the old wire with copper wire.
ELECTRIC
ACCESS
HINGED DOOR
TO ELECTRICAL
COMPARTMENT
FIG. 10 Electric Power Connections –
Electrical Control Panel – Round Models
2. The factory internal wiring is attached to a
terminal block inside the unit. The branch
circuit is connected to the terminal block
through an opening provided on the top of the
water heater electrical access panel.
3. Line voltage wire exterior to the appliance
must be enclosed in approved conduit or
approved metal clad cable.
ELECTRIC ACCESS
HINGED DOOR TO
ELECTRIC CONTROL
COMPARTMENT
4. To avoid serious damage, DO NOT energize
the appliance until the system is full of
water. Ensure that all air is removed from the
storage tank and piping before beginning
FIG. 11 Electric Power Connections –
Electrical Control Panel – Square Models
9
initial operation. Operation of a water heater
without a completely filled tank may result in
serious damage to the appliance and heating
element burn out.
STANDARD EQUIPMENT
Your commercial electric water heater is
equipped with the following as standard
equipment.
5. The water heater should be connected with a
separate grounded branch circuit with over
current protection and disconnect switch. The
water heater should be grounded in accordance
with national and local codes. A ground
terminal is provided for ground connection only.
• Low watt density immersion heating
elements with an incoloy sheath.
• Internal fusing of all elements in
a
maximum of 48 amp increments provides
additional safety. Fuse cartridges are
related at 1,000,000 amps interrupting
capacity.
6. Provide the appliance with proper overload
protection in the branch circuit. It is suggested
that the electrician size the branch circuit at 125
percent of the heater ampere rating and further
increase wire size as necessary to compensate
for voltage drop in long runs. Branch circuit
voltage drop should not exceed 3% at the heater.
• A galvanized steel outer jacket and
electrical control panel are provided.
• Channel iron skid base.
• Electrical control panel is provided with a
hinged door and key lock.
• A glass lined steel tank constructed to
ASME specifications and provided with
magnesium anode(s).
7. Voltage applied to the heater should not vary
more than +5% to -10% of the model and
rating plate marking for satisfactory operation.
• ASME rated temperature and pressure relief
valve provided by factory to insure safe
heater operation.
8. A wiring diagram is provided with the water
heater for the electricians use.
• Terminal block connections are installed by
the factory for safe easy wiring connection.
CAUTION:
Never turn on the electric
• Manual reset high water temperature limit
power or attempt to use this electric water
heater unless it is completely full of water.
Water must flow from the hot water faucet
before turning electrical power “ON.”
Operation of a water heater without a
completely filled tank may result in serious
damage to the appliance and heating
element burn out
control.
• Immersion thermostat (one per 54kW of
input as standard).
• 180˚F (82.2˚C) temperature operation is possible
to provide water for sanitizing applications.
• Insulated to meet the latest edition of
ASHRAE
standards.
90.1
energy
efficiency
JACKET ASSEMBLY
• 3 year limited warranty provides protection
against failure of tanks due to defects in
material and workmanship in commercial
application.
Outer Jacket – The outer jacket assembly is
constructed from steel, galvanized on both sides.
The galvanized surface is specially prepared and
phosphate coated to allow application of a
multiple coat enamel paint process. This coating
process insures a long life from the jacket
assembly.
• Underwriter’s Laboratories, Inc. listing for
all models as a commercial electric water
heater.
10
OPTIONAL EQUIPMENT
COMPONENTS AND CONTROLS
The following items are available as extra cost
options.
TERMINAL BLOCK
GROUND LUG
• Electronic low water cut-off prevents
energizing of the heater when it is not filled
with water.
• Pilot lights – Monitor on-off cycle of
CONTROL
CIRCUIT
FUSE BLOCK
contactors.
POWER CIRCUIT FUSE BLOCK
• Manual limiting switches with indicating
lights to permit heater kW input to be
manually limited as desired.
• Temperature and pressure gauges are
available installed flush with the jacket to
monitor heater performance.
IMMERSION
THERMOSTAT
TRANSFORMER
• Electronic step controller modulates power
LOW WATER
CUTOFF
(IF EQUIPPED)
CONTACTOR
(IF EQUIPPED)
in-put and balances load to demand.
CONTROL
CIRCUIT
FUSE BLOCK
• Safety door interlock prevents opening of
access door while heater is energized.
FIG. 12 Electrical Panel Component Location
Drawing
• Shunt trip disconnect provides power
disconnect upon
malfunction.
a
control sensed
TERMINAL BLOCK
• Alarm bell provides an audible alarm to
warn of various control failures.
• Time clock to control off-on cycles of the
heater as programmed by the owner or
electric utility requirements.
• Low water pressure switch.
• High water pressure switch.
LOAD
LINE
FIG. 13 Main Power Terminal Block
A main power terminal block is provided for field
connection of the branch power supply to the
electric water heater. All internal power circuits
to the immersion heating elements are connected
to the load side of the main terminal block. The
line side of the terminal block has individual lug
type connections properly sized for the
recommended copper field wire size.
11
The power to the immersion electric heating
elements is switched by a definite purpose
magnetic contactor. The contactor is supplied
with 120 VAC from the control circuit when the
immersion thermostat senses a drop in stored
water temperature below the desired set point. A
magnetic coil in the contactor is energized to
complete the electrical circuit supplying power to
the immersion heating elements. When the
thermostat is satisfied, the contactor coil is de-
energized and power to the heating elements is
turned off.
FUSE AND FLUE BLOCKS
CONTROL CIRCUIT TRANSFORMER
FIG. 14
Fuse Block with Power Circuit Fuses
Each internal power circuit is fused for safety.
Each power circuit to an immersion element is
fused at a maximum of 48 amps. Power circuits
may be fused at lower current levels as needed to
balance current on three phase units. The power
circuit fuses are held by a spring loaded fuse
block rated for the voltage specified to operate
the water heater.
The control circuit is also fused on both the
primary and secondary sides of the control circuit
transformer.
FIG. 16 Control Circuit Transformer
A transformer is used to reduce the line voltage to
120 VAC for internal control operation. The
transformer is fused on both the primary and
secondary side. The common side of the
secondary control circuit is grounded. The VA
rating of the control circuit transformer is based
on the load of the various components in the
water heater control circuit.
CONTACTORS
WARNING:
HAZARD OF ELECTRICAL SHOCK –
Before opening the electrical access panel
to adjust the thermostat or servicing the
water heater, make sure the electrical
supply to the water heater is turned “OFF”.
Failure to do this could result in death,
serious bodily injury or property damage.
FIG. 15 Magnetic Contactor
12
DANGER:
IMMERSION THERMOSTAT(S)
Full power is present whenever the cabinet
door is opened, even with the pilot
switch(es) turned off.
Set temperature control to the lowest setting
which satisfies the hot water requirements of the
system. Lower water temperatures help minimize
scale formation on the heating elements. See
thermostat information below. For sequencer
specifications, consult controller literature.
WATER TEMPERATURE SETTINGS
FIG. 17 Immersion Thermostat withAdjustment Knob
This water heater has an adjustable thermostat to
control water temperature. The thermostat is
factory pre-set at approximately 125˚ F (51.7° C)
or less. Households with small children or
invalids may require a 120˚ F (48.9° C) or lower
temperature setting to reduce risk of scald injury.
Some states may require a lower temperature
setting. Check with your local codes or electric
utility for local requirements governing the
temperature setting. Remember, no water heating
system will provide exact temperatures at all
times. Allow a few days of operation at the
setting to determine the correct temperature
setting consistent with your needs.
This water heater uses an immersion
thermostat(s) to activate magnetic contactors
allowing current to flow to the immersion heating
elements. The standard control system uses one
immersion thermostat for each 54kW of electric
heating power in a water heater. As an option,
additional immersion thermostats may be
provided to add additional steps of thermostatic
control. The sensing bulb for each immersion
thermostat is immersed in the stored water in the
tank to provide quick, accurate response to
changes in water temperature, The thermostat
sensing bulb is located in the tank just above the
elements it is controlling. The immersion
thermostat set point is adjustable by rotating a
knob on the control. Turning the knob counter
clockwise decreases the temperature set point and
turning the knob clockwise increases the set
point. The temperature setting shown at the top
of the knob is the selected set point. The
immersion thermostat has a fixed 6°F (3.3°C)
differential.
NOTE: ꢁ
(1) This water heater, when set at the lower
temperature setting, is not capable of
producing hot water of sufficient temperature
for sanitizing purposes.
(2) Higher stored water temperature increases
the ability of the heater to supply desired
quantities of hot water, however remember:
TEMPERATURE REGULATION
WARNING:
HAZARD OF ELECTRICAL SHOCK –
Before opening the electrical access panel
to adjust the thermostat make sure the
electrical supply to the water heater is
turned “OFF”.
CAUTION:
Hotter water increases the
risk of scald injury. Setting the temperature
selector dial higher provides hotter water,
which increases the risk of scald injury.
13
TEMPERATURE ADJUSTMENT
D A N G E R
• Water temperature over 125˚F can
1. Turn “OFF” the electrical power to the water
heater. If the power disconnect point is out of
sight, lock it in the open (“OFF”) position
and tag to prevent unexpected application
of power.
cause severe burns instantly or
death from scalds.
• Children, disabled and elderly are
at highest risk of being scalded.
• See instruction manual before
setting temperature at heating
appliance.
HOT!
• If this appliance is used to produce
water that could scald if too hot,
such as domestic hot water use,
adjust the outlet control (limit) or
use temperature limiting valves to
obtain a maximum water temperature
of 125˚F. SEE MANUAL.
2. Open the water heater’s electrical access panel.
BURN
3. Adjust each immersion thermostat to the
desired temperature setting by turning the
adjusting knob. Each thermostat will be
factory pre-set to approximately 125° F
(51.7° C) or less as shipped.
FIG. 18
WARNING:
WARNING: SHOULD OVERHEATING
OCCUR OR THE TEMPERATURE
CONTROLS FAILTO SHUT OFF,TURN OFF
OR DISCONNECT THE ELECTRICAL
SUPPLY AT THE MAIN POWER
DISCONNECT EXTERNAL TO THE
APPLIANCE.
4. Close the water heater’s electrical access panel.
5. Turn “ON” the electrical power to the
water heater.
CAUTION:
The maximum temperature
setpoint that should be set for the
Immersion Thermostats or programmed
into the Electronic Temperature Control
Sequencer is 190° F ( 88° C)
DANGER:
• Water temperature over 125˚ F (51.7°C)
can cause severe burns instantly or death
from scalding.
ELECTRONIC
CONTROL SEQUENCER
TEMPERATURE
ELECTRONIC TEMPERATURE
• Children, disabled and elderly are at
highest risk of being scalded.
• See instruction manual before setting
temperature at heating appliance.
• Feel water before bathing or showering.
• If this appliance is used to produce water
that could scald if too hot, such as
domestic hot water use, adjust the outlet
control (limit) or use temperature
limiting valves to obtain a maximum
water temperature of 125˚ F (51.7° C).
Always close the electrical control panel door
after making a temperature adjustment. Turn on
electricity.
FIG. 19 Electronic Temperature Control
with Digital Display
14
The water heater uses an optional adjustable Access to the control is achieved by opening the
electronic temperature control to provide staged hinges control panel door covering the electrical
ON/OFF control of the electric heating elements. components.
Four programming keys are
Operation is based on temperature input from an provided to program set point and differential
immersion temperature sensor. The sensor is a values for each stage and to control the display.
positive coefficient platinum thermistor. The The four keys are Select, Up arrow, Down arrow
sensor is placed in a well located above the and Enter.
heating elements it is controlling. A liquid crystal
display is provided to indicate sensed temperature Select Key - Sequentially prompts the user as to
and operating parameters. The temperature what parameter is being displayed: set point,
control may operate in as many as four stages of differential, stage energized, operation mode
control. For more stages of operation, multiple (heat), indication of assigned stage (1,2,3). Once
electronic temperature control sequencers are the last parameter value has been viewed,
installed and wired to operate in series.
pressing the Select key will display the control
values again from the beginning of the display
loop.
Up and Down Arrow Keys - Allow the displayed
parameter to be increased or decreased. After
pressing the Select key, a control value can be
changed by using the Arrow keys. Control
values will be increased or decreased by 1° F for
each time the Arrow keys are depressed.
125
1 2 3 4
Enter Key - Places the new value into the
memory of the microprocessor.
ꢀ
IMPORTANT:
A control value or
operation will not be entered in the memory of
the microprocessor until the Enter key is
pressed.
FIG. 20
Digital Display and Programming Keys
Electronic Temperature
Control
Control values and operation selection will
remain in the device memory even after power
is removed.
SPECIFICATIONS
Set Point Adjustment Range: Max setting
220° F (105° C).
Select and Enter Keys simultaneously
pressed - Changes operation mode of the
control from heat to cool mode. DO NOT
CHANGE THIS SETTING. This control
must always be in the “HEAT” position for
proper operation of the water heater.
Temperature Accuracy: +/- 1° F.
Display Resolution: 1° F via Liquid Crystal
Display (LCD). Sensor: Thermistor 4.8 ohms/° F.
When all stages have been programmed the
display will revert back to sensed temperature
and load energized status.
Operating Humidity: 5 - 95% RH
Noncondensing.
OperatingAmbientTemperature: -30° to 125° F.
15
point and differential the control will sequence
both stages on and off with only a slight delay
DISPLAY
Once power is applied to the temperature between switching of the stages. The control is
controller the display will countdown from 210 normally programmed with a few degrees
until the display reads zero. All outputs are difference between the set point of each stage to
de-energized at this time. This countdown sequence individual stages on as required by
process will repeat each time main power is demand. This will allow input to be balanced to
interrupted. To avoid viewing this entire system demand. The exact settings will be
countdown, press the Select key. The display will determined by your system hot water
now show normal readings: load (sensed) requirements.
temperature and stages energized. At any time
during the programming procedure, the display Based on your system requirements, determine
will revert back to showing the sensed the set point and switching differential for each
temperature and stage status indication 60 stage of operation and enter into the worksheet
seconds after the last programming key is pushed. below.
SETUP OF THE TEMPERATURE
CONTROLLER
Programming Worksheet
Stage 1:
Each stage on the controller has its own
independent set point and differential which are
determined by the programming keys. Each
Set Point 1 ___________ Off at ___________
Differential 1 ________ On at __________
stage of heating is de-energized as the sensed Stage 2:
temperature reaches the programmed set point.
Each available stage of heating is energized as the
sensed temperature reaches the set point minus
the differential.
Set Point 2 ___________ Off at ___________
Differential 2 ________ On at __________
Stage 3:
Set Point 3 ___________ Off at __________
Differential 3 ________ On at _________
EXAMPLE:
Using stage one of the control as an example, the
corresponding load would be energized and Stage 4:
de-energized at the following temperatures based
on the programmed settings.
Set Point 4 ___________ Off at __________
Differential 4 ________ On at _________
Settings
These values will be programmed into the
temperature controller.
o
Set point: 160 F
o
Differential: 8 F
Output Energized
o
Stage One: Energized at 152 F
Output De-energized
o
Stage One: De-energized at 160 F
Each available stage of operation must be
programmed with a set point and a differential. If
two stages are programmed with the same set
16
PROGRAMMING
WARNING:
HAZARD OF ELECTRICAL SHOCK –
Full power is present whenever the cabinet
door is open and the main power
disconnect is in the “ON” position, even
with the pilot switch(es) turned off.
NOTE: ꢁ
When power is initially
applied to a new water heater, the control
points will be pre-programmed. The
factory final quality test sets the unit for
test firing. The preset values are as follows:
5. To override this time delay, press Select.
Stage Set Point Differential
6. Press Select to display the current stage
1
2
3
4
125˚ F
123˚ F
121˚ F
120˚ F
2˚ F
2˚ F
2˚ F
2˚ F
set point.
7. Press Up Arrow key to increase or Down
Arrow key to decrease to the desired
set point.
Re-program the set points and differentials to
meet your system hot water requirements.
8. Press Enter to enter the displayed value
into memory.
The operating control uses a Liquid Crystal
Display for interactive prompting during
programming and display of sensed and assigned
set point and differential values. Programming is
accomplished through the use of the four
programming keys.
9. Press Select to display the current stage
switching differential.
10. Press Up Arrow key to increase or Down
Arrow key to decrease to the desired
switching differential.
TEMPERATURE ADJUSTMENT
11. Press Enter to enter the displayed value
1. Turn “OFF” the electrical power to the water
heater. If the power disconnect point is out of
sight, lock it in the open (“OFF”) position and
tag to prevent unexpected application
of power.
into memory.
12. Repeat steps 6 through 11 to program each
additional stage.
13. Press Select, Select, Select, Select (4 times)
to return to stage 1 parameters. Scroll
through the programming loop a second
time to confirm that the appropriate values
have been entered into memory by
pressing Select.
2. Open the water heater’s electrical access panel.
3. Verify that the unit is properly applied and the
model number on the rating plate correctly
identifies the unit.
4. Turn the electrical power switch to the “ON”
position. The control will begin counting
down from 210. This countdown sequence
will last for approximately 3-1/2 minutes.
14. Press Select after viewing the switching
differential for the final stage to display
stored water temperature.
15. Close the water heater’s electrical
access panel.
16. The temperature control is now ready
for operation.
17
OE - ROM Error
NOTE: ꢁ
The
control
values
The internal ROM of the microprocessor in
the boiler’s electronic temperature control is
defective. This error cannot be field repaired.
Replace the water heater’s electronic
temperature control.
programmed into memory will not be lost
because of a power failure.
ERROR MESSAGES DISPLAYED BY THE
ELECTRONIC TEMPERATURE CONTROL
AE - RAM Error
There are seven error messages that can be
displayed in response to software or hardware
problems with the boiler’s internal electronic
temperature control. The error codes that may be
seen flashing on the display are:
The internal RAM of the microprocessor in
the boiler’s electronic temperature control is
defective. This error cannot be field repaired.
Replace the water heater’s electronic
temperature control.
SF - Sensor Failure
HIGH WATER TEMPERATURE
LIMIT CONTROL
The display flashing SF indicates an
out-of-range or defective sensor. Make sure
sensors are properly installed, wired and
connected to the control. Correct sensor
installation or replace sensor.
EF- EEPROM Failure
The values read form the EEPROM are not
the same as the values written into the
EEPROM. This error cannot be field
repaired. Replace the water heater’s
electronic temperature control.
CF - Calibration Failure
FIG. 21
High Water Temperature Limit Control
- Fixed Setting
The calibration resistor reading was not
within the range of the Analog to Digital
converter. This error cannot be field repaired.
Replace the water heater’s electronic
temperature control.
The unit is equipped with a fixed setting, manual
reset high water temperature limit control. The
water heater temperature limit control has a fixed
limit setting of 195° F (90.6° C). If water
temperature exceeds the limit set point, the limit
will break the control circuit and shut down the
unit. The limit control can only be reset after the
water temperature has cooled below the set point
of the limit. The high water temperature limit
control is mounted on the surface of the tank,
above the heating element installed at the highest
point in the tank. The high limit control is reset
by pushing the red reset button on the control.
Operation of the limit control usually indicates a
major problem with the thermostat, contactors or
heating elements. Do not continue to push the
OF - Stray Interrupt Failure
An unused interrupt occurred. This error
cannot be field repaired. Replace the water
heater’s electronic temperature control.
CE - Configuration Error
The device hardware was configured to a
nonexistent device. This error cannot be field
repaired. Replace the water heater’s electronic
temperature control.
18
reset multiple times. The source of the problem element blades are mounted on a single hex-head
must be found and corrected to insure proper screw-in mounting flange. The element flange
operation. The limit control is covered with an mounts into a 1 1/2” NPT threaded connection
insulation blanket which must be removed to welded to the storage tank. The hex-head screw-
push the red reset button. The blanket of in mounting flange seals to the tank with an “O”
insulation must be replaced before the power is ring gasket at the base of the threaded portion of
turned on and the water heater is returned to the flange. The tank flange has a matching recess
service.
for the “O” ring gasket to insure a proper water
tight seal. . The “O” ring element gasket must be
replaced with a new gasket when an element is
removed for inspection, cleaning or replacement.
CAUTION:
to the heater before opening the element
access panel to reset the high limit control.
Disconnect the main power
SAFETY DOOR INTERLOCK (Optional)
NOTE: ꢁ
The high limit control will not
reset until the water temperature has
dropped below the set point of the high limit.
IMMERSION HEATING ELEMENT
FIG. 23 Safety Door Interlock
The optional safety door interlock is an
electrically operated locking pawl that is
energized when main power to the water heater is
turned “ON.” The interlock is mounted to the
inside of the electrical control panel door and
extends behind a locking flange when energized.
Main power may be turned off and the electrical
access door may be opened for service.
FIG. 22 Immersion Heating Element
WARNING:
HAZARD OF ELECTRICAL SHOCK –
Before opening the access panel to remove or
service the immersion heating elements,
make sure the electrical supply to the water
heater is turned “OFF”. Failure to do this
could result in death, serious bodily injury
or property damage.
With the door open, main power may be
energized if required to service or troubleshoot
the operation of selected components.
DANGER:
The heating input to this commercial electric
water heater is provide by low watt density
immersion heating elements. The heating
elements are constructed from an incoloy sheath
with a tin plate on the exterior surface. Three
HAZARD OF ELECTRICAL SHOCK –
Full power is present whenever the cabinet
door is opened and main power is turned
“ON”, even with the pilot switch(es) turned off.
19
LOW WATER PRESSURE SWITCH
(Optional)
LOW WATER CUTOFF (Optional)
A low water pressure switch is available as an
option on this water heater. A water pressure
switch is used to monitor the water pressure in the
water heater storage tank. If the water pressure
drops below an adjustable set point, the control
circuit is opened and operation of the water
heater is shut down. The low water pressure
switch may be specified with either a auto-reset
function or a manual reset function on low water
pressure.
LED
Control Board
HIGH WATER PRESSURE SWITCH
(Optional)
Probe
FIG. 24 Electronic Low Water Cut-off Control
This water heater may be equipped with an
optional electronic low water cut-off installed at
the factory. This low water cut-off device uses a
water level sensing probe located above the
heating element installed in the highest point in
the storage tank. If the internal water level drops
below this point, the low water cut-off will shut
down operation of the heating elements. An
electronic type low water cut-off is available as a
factory supplied option on all models. The
optional electronic low water cut-off has an LED
located on the main circuit board. This LED will
be illuminated and the control circuit will be
completed between the common and normally
open contacts on the circuit board when the
sensing probe is below the water level in the
storage tank. An optional manual reset function
and test button is available on the electronic low
water cut-off. The operation of a low water cut-
off should be inspected every six months.
FIG. 26 High Water Pressure Switch
A high water pressure switch is available as an
option on this water heater. A water pressure
switch is used to monitor the water pressure in the
water heater storage tank. If the water pressure
rises above an adjustable set point, the control
circuit is opened and operation of the water
heater is shut down. The low water pressure
switch may be specified with either a auto-reset
function or a manual reset function on high water
pressure.
MANUAL LIMITING SWITCHES (Optional)
As an option, a switch or multiple switches may be
provided to interrupt the 120 VAC control circuit
feed to the contactor coil or coils from the
immersion heating thermostat(s). This switch may
be used to manually turn off a portion of the heating
element input. This feature may be used to reduce
FIG. 25 Low Water Pressure Switch
20
electrical input of the water heater in the summer
months when ground water temperatures are
PILOT LIGHTS (Optional)
warmer and full electrical input from the The water heater may be provided with optional
immersion heating elements is not required. The pilot lights to provide an external indicator for
water heater may be restored to full input by each contactor or stage of heating elements that is
moving the switches to the “ON” position.
energized. Each pilot light is wired in parallel
with the 120 VAC control circuit feed to the
contactor coil(s). The pilot will be turned on as
the contactor coil(s) is energized by the
temperature controls.
TIME CLOCK (Optional)
SHUNT TRIP DISCONNECT (Optional)
Shunt trip disconnect provides a power
disconnect upon a control sensed malfunction via
a circuit breaker installed in the main power
supply to the water heater. The circuit breaker is
shipped as a separate item that must be field
installed. The water heater 120 VAC control
circuit provides a feed to the circuit breaker that
will shut down main power on either a low water
level condition (if equipped) or high water
FIG. 27 Time Clock
The water heater may be provided with an temperature. Once the water heater is installed
optional time clock. The time clock will allow and all power is connected, the toggle switch that
the water heater to be turned on and off with a arms the shunt trip must be placed in the on
pre-set schedule. The time clock may be position to provide the shunt trip function on the
specified with a 24 hour scheduling period or desired control sensed malfunction.
with a 7 day scheduling period. By the
adjustment of the setpoints on the time clock, the
water heater may be turned off when hot water is
not needed or in periods when the building may
not be occupied. The time clock allows the water
heater to automatically cycle on in advance of the
time when hot water may be needed. This will
insure that hot water is always available yet save
energy when there are scheduled periods when
there will be no requirement for hot water. This
feature is especially useful for schools and
building that are occupied on a fixed schedule.
As an additional feature, time clocks may be
furnished with a spring wound carry-over
function to insure that a switching schedule is
maintained in periods where there may be power
interruptions. The time clock works by making
and breaking the 120 VAC control circuit to the
contactor coils to shut down operation of the
heating elements in the desired time periods.
ALARM BELL (Optional)
FIG. 28 Alarm Bell
21
An alarm bell with silencing switch is available as the water heater’s temperature and pressure relief
an option on this water heater. The alarm bell can valve opens to relieve the excess pressure. The
be used to provide an audible indication of a temperature and pressure relief valve is not
control sensed malfunction. The user must intended for the constant relief of thermal
specify the safety function or multiple safety expansion. This is an unacceptable condition and
functions that the alarm bell will sound on when must be corrected. Do not plug or cap the relief
the water heater is ordered from the factory. The valve discharge! A properly sized expansion
alarm bell typically is used to indicate a low water tank is typically installed in the potable water
condition or a high water temperature condition. system to relieve the pressure built up by thermal
The alarm is furnished with a silencing switch to expansion of heated water. Consult your local
turn off the audible alarm while trouble shooting plumbing contractor and plumbing wholesaler for
a control sensed malfunction that is indicated by assistance in properly selecting an expansion tank
an audible alarm. Once the control sensed for your system.
malfunction is corrected, the silencing switch
must be returned to the “ON” position to As the water heater operates, there may be noises
re-establish the audible alarm function.
generated by the expansion and contraction of the
metal parts of the water heater and related piping.
These noises may occur during periods of heat up
or cool down. They do not represent harmful or
dangerous conditions.
START-UP PROCEDURE
Never operate the heating elements without
being certain the water heater is filled with
water and a temperature and pressure relief
valve is installed in the relief valve opening on
top of the heater.
FILLING THE WATER HEATER
1. Insure that the electrical power to the water
heater is in the “OFF” position. If the power
disconnect point is out of sight, lock it in the
open (“OFF”) position and tag to prevent
unexpected application of power.
The pilot switch(es) (if equipped) mounted on the
control cabinet permit the heater to be turned on and off
without having to operate the electrical disconnect
switch. The pilot switch interrupts only the 120 VAC
control circuit in the water heater. Full power is still
present at the terminal block, fuses and contactors.
2. Close the water heater drain valve(s).
DANGER:
3. Open a nearby hot water faucet to allow the
air in the system to escape as the tank fills.
Full power is present whenever the cabinet
door is opened, even with the pilot
switch(es) turned off.
4. Fully open the cold water inlet valve to the
water heater to begin filling the heater and piping.
THERMAL EXPANSION OF WATER
NOTE: ꢁ
The cold water supply must be
A relief valve that discharges periodically may be
due to thermal expansion in a closed system.
Many water systems are equipped with pressure
reducing valves, check valves or back flow
preventers which may cause the water system to
be closed. As water is heated it will expand in
volume due to thermal expansion. The system
must make allowance for this expansion. If an
expansion tank is not provided in the system,
water pressure may increase to the point where
left in the open position when the water
heater is in use.
5. Check the nearby hot water faucet to verify
that air is exiting the tank as it fills with water.
Allow water to run until a constant flow is
obtained at the faucet. This will insure that all
air is purged from the system.
22
13. As the water heater starts heating, check the
contactors for “buzzing” or “chattering”
during operation. If noise is detected, turn off
main power, open the control panel and clean
the contact points of the magnetic
contactor(s). Remove any dust, dirt or foreign
matter that may have found its way into the
contactor or other electrical components in
the control panel during shipping, installation
or service.
CAUTION:
The power supply must
remain off until the water heater and all
related piping are completely filled with water
to insure that there will not be a possible
problem with heating element burn out.
6. While the tank is filling, open the electrical
control panel and set the thermostat(s) to the
desired water temperature. If equipped with
multiple thermostats, all individual
thermostats may be adjusted to the same
temperature set point or they may be set a 2°F
to 4°F (1˚C to 2˚C) apart to step the elements
on in stages.
14. Close the electrical control panel and turn on
main power.
15. The water heater is now ready for normal
operation.
7. Insure that any pilot switches or manual
limiting switches are placed in the
“ON” position.
INITIAL START-UP CHECKS
8. When a constant flow is obtained at the
faucet, it may be turned off. The temperature
and pressure relief valve should be manually
opened to insure that there is no captive air in
the storage tank. A constant stream of water
must flow from the manually opened relief
valve. Release the handle on the relief valve
and allow it to close after water flow is observed.
The following checks should be made by the
installer when the water heater is placed into
operation for the first time.
WARNING:
HAZARD OF ELECTRICAL SHOCK –
Before opening the access panel to perform
service on any electrical component, make
sure the electrical supply to the water
heater is turned “OFF”. Failure to do this
could result in death, serious bodily injury
or property damage.
9. Carefully check the tank, pipe and fittings for
any sign of a water leak. Immediately repair
as needed. Open the access door to the
immersion heating elements and check for
leaks at the element mounting flanges. If any 1. Allow the water heater to heat for
leak is detected, tighten the screw–in element.
approximately thirty minutes after following
the filling and start up procedures.
START-UP
10. Insure that the electrical access panel (field
wiring compartment) is closed and the
heating element access panel is in place
before proceeding.
2. Turn off the main electrical power to the
water heater. If the power disconnect point
is out of sight, lock it in the open (“OFF”)
position and tag to prevent unexpected
application of power.
11. After assuring that the tank is completely
filled with water and no leaks are detected,
you are now ready to start operation of the
water heater.
3. Open the electrical control panel door and
feel each wire connection and fuse clip for
excessive temperature. If any connection is
found to be excessively hot, check the
tightness of the connection. Check all factory
internal wiring connections and the field
made main power connections for tightness.
12. Turn on the electric power at the main
disconnect point. The contactors should be
energized as the elements start to heat the
water in the tank.
23
4. Close and lock the electrical control panel door. 6. The water heater is now shut down and ready
for service or maintenance.
5. Turn on the main electrical power to the
water heater.
7. Follow the filling and start up procedure to
place the water heater back into service.
6. Temperature control and contactor operation
should be checked by allowing the water
heater to come up to temperature and shut off
automatically.
MAINTENANCE
Listed below are items that must be checked to
insure safe reliable operations. Verify proper
7. The water heater is now ready continuous operation after servicing.
normal operation.
WARNING:
HAZARD OF ELECTRICAL SHOCK –
SHUTDOWN PROCEDURE
Draining the Water Heater
Before opening the access panel to perform
service on any electrical component, make
sure the electrical supply to the water
heater is turned “OFF”. Failure to do this
could result in death, serious bodily injury
or property damage.
1. Turn off the main electrical power to the
water heater. If the power disconnect point is
out of sight, lock it in the open (“OFF”)
position and tag to prevent unexpected
application of power.
CAUTION:
Label all wires prior to
disconnection when servicing controls.
Wiring errors can cause improper and
dangerous operation.
2. Turn the valve in the water heater’s cold water
supply to the closed or “OFF” position.
3. Turn the valve in the water heater’s hot water
outlet to the closed or “OFF” position.
TEMPERATURE AND PRESSURE
RELIEF VALVE OPERATION
4. Manually open the temperature and pressure
relief valve to remove any pressure from the
storage tank.
The temperature and pressure relief valve(s)
should be manually operated at least once a year.
A relief valve that fails to completely reseat after
manual operation and continues to discharge
water must be immediately replaced with a new,
properly sized, temperature and pressure relief
valve.
CAUTION:
Any water discharged from
the manually opened relief valve may be hot
and cause a scald injury.
5. Allow the system to cool and then open the
drain valve to empty the storage tank. It will
be necessary to manually hold the
temperature and pressure relief valve in the
open position to break the vacuum in the tank
and allow it to vent and drain. Insure that the
water heater drain is routed to a properly sized
floor drain to allow the water to be removed
from the tank. If a floor drain is not available,
a hose may be attached to the water heater
drain to take the water outdoors.
The relief valve(s) should be installed in the
vertical position and mounted in the tapping
provided in the storage tank. No valve should be
placed between the relief valve, and the water
heater. To prevent water damage, the discharge
from the relief valve must be piped to a suitable
floor drain for disposal when relief occurs. No
reducing couplings or other restrictions shall be
installed in the discharge line. The discharge line
shall allow complete drainage of the valve and
line. The discharge line from the relief valve
24
should be metallic pipe or a high temperature Water heater maintenance includes periodic tank
plastic pipe (CPVC, etc.) to insure that hot water flushing, cleaning and removal of lime scale from
flow will not damage the discharge piping from the heating elements. Where used, the water
the relief valve.
heating system circulating pump should be oiled.
CAUTION:
FLUSHING THE STORAGE TANK
Avoid contact with hot
discharge water. Insure that no one is in
front of or around the relief valve
discharge line. Make sure that the
extremely hot water manually discharged
from the relief valve will not cause bodily
injury or property damage.
1. Turn off main power at the electrical
disconnect switch.
2. Open the drain valve. Allow water to flow
until it runs clean.
3. Close the drain valve when finished flushing.
WATER CHEMISTRY
4. Turn on the electrical disconnect switch
(after filling).
In hard water areas, water treatment should be
used to reduce the introduction of minerals to the
system. Minerals in the water can collect in the
storage tank and on the immersion heating
SEDIMENT REMOVAL
elements causing noise on operation. Excessive Water born impurities consist of dissolved
build up of minerals on the surface of the heating minerals which precipitate out of the heated water
elements can reduce the service life of the and fine particles of soil and sand which settle out
elements and lead to a non-warrantable failure.
and form a layer of sediment on the bottom of the
tank. In time, if not removed, the level of
Proper operation of this electric water heater is sediment might reach the heating elements.
based on heating potable water with a hardness of
5 to 25 grains per gallon and a total dissolved For convenience, sediment removal and element
solids not exceeding 350 PPM. Consult the lime scale removal should be performed at the
manufacturer when heating potable water same time as follows:
exceeding these specifications. Heating of high
hardness and/or high total dissolved solids water Sediment and Lime Scale Removal
may require frequent cleaning of the storage tank
and heating elements to achieve proper operation. Sediment and lime scale accumulation on the
The higher the level of dissolved solids or water heating elements is a normal condition
hardness, the faster the dissolved minerals in the common to all immersion type elements. Factors
water will precipitate out and form scale deposits which affect the amount of this formation are:
on the heating elements and in the storage tank.
The level of scale formation is also accelerated 1. Amount of hot water used. As the volume
as stored water temperature increases. Water with
a hardness of less than 5 grains per gallon will
of water increases, more scale results.
usually have a low pH which can be aggressive 2. Water temperature. As the temperature of the
and corrosive causing non-warrantable damage to
the storage tank, heating elements and associated
piping. Corrosion due to water chemistry
water is increased, more scale is deposited on
the elements.
generally shows up first in the hot water system 3. Characteristics of water supply. Regardless
because heated water increases the rate of
corrosive chemical reactions.
of water treatment, the elements should be
examined regularly.
25
Scale accumulation in the bottom of the storage 3. Disconnect the wires attached to the element
tank may be removed by turning off main power
and draining the tank. Once all water is removed,
the hand hole access can be removed. This will
terminals. Try not to disturb the wiring
unnecessarily and reconnection will be easier.
allow large accumulations of scale to be cleaned 4. Loosen the screw-in element flange with a
from the bottom of the tank.
socket and breaker bar. Do not use an impact
gun (air or electric) to remove the element
flanges from the tank. Mark the location of
each element in the tank openings so they may
be returned to their original position.
All gaskets on disassembled
clean-out openings must be
NOTE: ꢁ
replaced with new gaskets on re-assembly.
Gaskets are available from your distributor.
5. Remove the elements from the opening with a
twisting, pulling action if the elements are
scaled beyond the size of the tank flange
openings. Brush loose scale from elements.
Water scale accumulations on the immersion
heating element reduce the ability of the elements
to heat water and may cause noise to occur during
operation. It is recommended that a heating
element be removed at least once a year for 6. Place scaled ends of heating elements into a
examination. If it is scaled, all of the elements
should be removed and cleaned. The element
gasket must be replaced when the element is
removed for cleaning.
delimer solution and allow scale to dissolve.
Do not permit delimer or water to contact
heating element electrical terminals.
7. Flush clean ends of elements with water when
deliming or cleaning is completed.
Small accumulations of lime scale may be
removed with a stiff bristle brush. Severe
accumulations of lime scale should be removed 8. Clean remaining gasket recess on each
by dissolving the accumulation in a commercial
delimer. Do not use muratic or hydrochloric acid
base deliming solutions to remove lime scale
screw-in element flange. Do not reuse
element gaskets.
from the elements. Do not pour delimer into 9. Install a new gasket on each element. Install
tank. Deliming solutions may damage the
glass lined interior of the tank
element into the tank opening where it was
originally installed. Tighten the flange with
the socket and breaker bar used to remove
the element.
DANGER:
Keep all delimers away from anode rods to
prevent the formation of flammable and
explosive gas.
10.Attach wires to element terminals from which
they were removed.
11.Follow “FILLING THE WATER HEATER”
instructions to restore hot water service.
Check for water leaks around elements and
proper operation when heater is filled.
1. Drain the heater following “SHUTDOWN
PROCEDURE” instructions.
2. On some high kW input models it is necessary
to remove a side panel to gain access to the
exposed ends of the elements which are not
accessible through the front element access door.
26
5. Cold incoming water temperature will
lengthen the time required to heat water to the
desired temperature. If the heater was
installed in the summer when incoming water
temperature was warm, colder ground water
in the winter months can create the effect of
less hot water.
TROUBLE SHOOTING
Checklist
Before calling for service, check the following
points to see if the cause of trouble can be
identified and corrected. Reviewing this checklist
may eliminate the need of a service call and
quickly restore hot water service.
6. Look for wasted hot water and leaking or
open hot water faucets.
Not enough or no hot water
1. Ensure that the electrical disconnect switch
serving the water heater is in the “ON”
position. The pilot switch(es) on the cabinet
should also be in the on position. In some
areas, water heater electrical service may be
limited by the power company. If the heater
operates on a controlled circuit, heater
recovery may be affected.
7. Sediment or lime scale may be affecting water
heater operation. Refer to “Maintenance”
for details.
Water is too hot
Refer to “Temperature Regulation” and reset the
thermostat setpoint to a lower temperature that
will meet requirements for hot water
2. Check the fuses. The electrical disconnect
switch usually contains fuses. The water
heater has fuses located behind the cabinet
front door. When replacing internal fuses in
the water heater control panel, insure that the
same type and size of fuse is used.
Water heater makes sounds
1. Sediment or lime scale accumulation on the
elements causes sizzling and hissing noises,
when the heater is operating. If this occurs,
the tank bottom and elements should be
cleaned. Refer to “MAINTENANCE”
for details.
3. If the water was excessively hot and is now
cold, the manual reset high limit may
have operated.
2. Some of the electrical components of the
water make sounds which are normal.
Contactors will “click” or snap as the heater
starts and stops. Transformers and contactors
often hum.
To reset, turn off electricity and push the reset
button. The high limit is located above the
upper most heating element in the storage tank.
On some high input models additional hi
limits may be located behind the side access
panel. Repeat operation of the high
temperature cut-off should be investigated by
your mechanical contractor or by a qualified
technician. A contactor or thermostat may be
malfunctioning.
Water leakage is suspected
1. Check to see if the drain valve is
tightly closed.
2. The apparent leakage may be condensation
which forms on cool surfaces of the heater
and piping.
4. The capacity of the heater may have been
exceeded by a large demand for hot water.
Large demands require a recovery period to
restore water temperature.
3. If the outlet of the relief valve if leaking, it
may represent:
a. Excessive water pressure.
b. Excessive water temperature.
c. Faulty relief valve.
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Excessive water pressure is not the most common
cause of relief valve leakage. It is often caused by
a “closed system.” A check valve, back flow
preventer or pressure reducing valve, in the inlet
system will not permit the expanded hot water
volume to equalize pressure with the main. A
relief valve must release this water or the water
heater and plumbing system will be damaged.
When such a condition is encountered, local
codes or inspection agency should be consulted to
determine which of the following procedures is
acceptable in your area.
• Installation of an expansion tank.
• Removal of the check valve.
4. Examine the flange area of the elements for
gasket leakage. Tighten the screw-in flange
or, if necessary, follow the “Water and Lime
Scale Removal” procedure to remove the
element and replace the “O” ring gaskets that
seal each element.
IF YOU CANNOT IDENTIFY OR
CORRECT THE SOURCE OF
MALFUNCTION:
1. Place the water heater electrical disconnect
switch on the “OFF” position.
2. Contact your mechanical contractor or
service technician.
CP-5M-5/02-Reprinted in U.S.A.
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